# Why am I getting unhandled error?

**Why am I getting Unhandled Error?**

![](https://downloads.intercomcdn.com/i/o/335326837/403f92dd9c539e97838bbfdc/image0.png?expires=1621281101\&signature=64ce3f113ebdc89dc3b1a9363f1aadeb328a0de60ac2c3febc5cbba2c338afb1)

**Please try the potential solution below:**

1. You will have to locate and delete the config.json file (Please note this will delete all saved information in StellarAIO)
   * Click on the magnifying glass on the bottom left of your taskbar and type %appdata%

     <div align="left"><img src="https://downloads.intercomcdn.com/i/o/335153443/1acdacbcd40fd54b56c74379/Screenshot+(6).png?expires=1621281101&#x26;signature=7f44642652524992571516e0efb865a69523b8c0ac5fdbcc1cb0b076b8b0bd38" alt=""></div>
   * Find the StellarAIO folder and expand it by double clicking on it
   * Find the config.json file and delete it

     <div align="left"><img src="https://downloads.intercomcdn.com/i/o/335156127/ee401680e18f5809b79eede1/Screenshot+(7).png?expires=1621281101&#x26;signature=7f4f31b9728815d55b87d1a069fa36db31bcccf5054398336398340438543d8b" alt=""></div>
   * Now reopen StellarAIO