# Support - Need Help?

Whether you're just getting started or need help troubleshooting, **we’ve got multiple support options available to assist you every step of the way.** Here's how to get the help you need:

### 💬 Discord Support Tickets

Our **Discord server** is the best place to receive fast, direct support from the Stellar team.

* **Support Ticket** – For help with tasks, setup recommendations, errors or anything related to using the bot.
* **Admin Ticket** – For billing, license key issues, or anything account related.

> To open a ticket, head to the [**#open-ticket**](https://discord.com/channels/1417577339671285984/1417909247756468396) channel in our Discord and select the ticket type that fits your need.

### 🎙️ Weekly Group Voice Calls

We host **free weekly group voice calls** in our Discord server where you can ask live questions, get setup advice and hear tips directly from the Stellar team and community.

> Check the recent messages in [**#weekly-support-calls**](https://discord.com/channels/1417577339671285984/1419803263179423844) for the next scheduled session.

### 👤 1-on-1 Call w/ Stellar Expert

Need personalized help?

* **Free 1-on-1 calls** are available to paid members during special windows or promotions.
* **Paid 1-on-1 calls** can be scheduled anytime with a Stellar expert to walk you through setup, troubleshooting, or advanced strategies.

> Visit our [Calendy website](https://calendly.com/d/crgd-hyb-ybx) or the [**Whop dashboard**](https://whop.com/stellaraio) to book a session

### ❓ Ask in #questions

For quick help, you can always post in the [**#questions**](https://discord.com/channels/1417577339671285984/1417584359967428669) channel in our Discord.\
Both our support team and experienced users are active and ready to assist.

***

#### We're Here to Help

No matter your issue or experience level, Stellar’s support system is designed to make sure you're never stuck. If you're unsure where to start, **open a support ticket and we’ll point you in the right direction.**
