# Support - Need Help?

Whether you're just getting started or need help troubleshooting, **we’ve got multiple support options available to assist you every step of the way.** Here's how to get the help you need:

### 💬 Discord Support Tickets

Our **Discord server** is the best place to receive fast, direct support from the Stellar team.

* **Support Ticket** – For help with tasks, setup recommendations, errors or anything related to using the bot.
* **Admin Ticket** – For billing, license key issues, or anything account related.

> To open a ticket, head to the [**#open-ticket**](https://discord.com/channels/1417577339671285984/1417909247756468396) channel in our Discord and select the ticket type that fits your need.

### 🎙️ Weekly Group Voice Calls

We host **free weekly group voice calls** in our Discord server where you can ask live questions, get setup advice and hear tips directly from the Stellar team and community.

> [RSVP here](https://discord.gg/W9sYh6vV?event=1440084428637470841) in our Discord Events area and join the next scheduled session.

### 👤 1-on-1 Call w/ Stellar Expert

Need personalized help?

* **Free 1-on-1 calls** are available to paid members during special windows or promotions.
* **Paid 1-on-1 calls** can be scheduled anytime with a Stellar expert to walk you through setup, troubleshooting, or advanced strategies.

> Visit our [Calendy website](https://calendly.com/d/crgd-hyb-ybx) or the [**Whop dashboard**](https://whop.com/stellaraio) to book a session

### ❓ Ask in #questions

For quick help, you can always post in the [**#questions**](https://discord.com/channels/1417577339671285984/1417584359967428669) channel in our Discord.\
Both our support team and experienced users are active and ready to assist.

***

#### We're Here to Help

No matter your issue or experience level, Stellar’s support system is designed to make sure you're never stuck. If you're unsure where to start, **open a support ticket and we’ll point you in the right direction.**


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.stellaraio.com/stellar/getting-started-with-stellaraio/support-need-help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.