Manage Your Stellar Account & License
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Sign in to your Stellar membershipFind your Stellar license keyCheck your plan and renewalUpdate your payment methodReset your license key for another computerClaim your Discord accessMissing a key, membership or access?Find your license key, manage renewal payments, reset your key and get help with your Stellar membership.
Your Stellar membership, license key and renewal payments are managed through Stellar AIO on Whop. This guide shows you where to find them and what to do if you need help.
The Accounts tab inside Stellar AIO 4.0 stores retailer accounts used by your tasks. Your Stellar license and subscription are managed separately on Whop.
Sign in to your Stellar membership
- Open Stellar AIO on Whop in your browser.
- Sign in to the Whop account used for your Stellar purchase. If you use Discord to sign in, choose the Discord account linked to that membership.
- Open Stellar AIO. Use License Key Management for your software key and your profile menu’s Orders option for billing.
If your membership is missing, check that you are signed in to the correct account before purchasing again. Your purchase confirmation can help you identify the account used.
Find your Stellar license key
A license key is the code that activates your access to the Stellar desktop app. Keep it private.
- Open License Key Management in Stellar’s Whop sidebar.
- Locate the key associated with your membership. If you have more than one, make sure you choose the intended key.
- Copy the key when you need to activate Stellar, then paste it into the desktop app’s license field.
Do not post your key in public Discord channels or include it in screenshots. If no key appears, see the help section below.
Check your plan and renewal
- In Whop, open your profile menu in the top-right corner.
- Select Orders.
- Under Active subscriptions, select Stellar AIO to open its management page.
- Review your product, renewal price and billing interval, status and next renewal date. Use the billing or payment history area to find available payment records.
Your renewal terms depend on the plan you purchased. Do not assume every membership renews monthly or that a current offer changes an existing plan. Check the terms shown for your own subscription. For current purchase options, see Stellar AIO Pricing
Update your payment method
- Open your profile menu → Orders → Stellar AIO.
- Select Update payment method.
- Follow the payment portal’s prompts to add or update your payment details. Some memberships may open a Stripe billing portal.
- Complete the save or confirmation step shown, then check that the intended payment method is selected for future renewals.
Update an expired card before your next renewal. If a renewal has already failed, check the subscription’s payment instructions or ask the team for help rather than assuming that adding a card alone has restored access.
Reset your license key for another computer
Reset releases the key from its current computer so you can activate it on another computer or server. It is different from managing your subscription or changing your payment method.
- Stop your tasks and close Stellar on the computer you are moving away from.
- Open License Key Management in Stellar’s Whop area.
- Find the correct key and open its options menu, shown as three dots. Choose Reset and follow any confirmation shown.
- Open Stellar on the new computer and activate it using your key.
A license reset does not move your saved setup to the new computer. If you also need to move your tasks, profiles or other data, follow the relevant computer/server migration guide or ask support before removing your old installation.
Claim your Discord access
Open Claim Discord Access in Stellar’s Whop sidebar and follow the prompts using the Discord account you want linked to your membership. Paid access is associated with your membership; joining the public server’s waiting room alone does not give you the Member role.
Missing a key, membership or access?
- Membership not showing: Check the Whop account used for your purchase and the sign-in method you normally use.
- Key not showing or Reset unavailable: Confirm that you opened License Key Management for Stellar AIO. Ask the team to check your membership if the expected key or option is missing.
- Discord Member role missing: Check the Discord account connected through Claim Discord Access.
- Billing amount, renewal or payment issue: Check your own subscription details and contact the team if anything is unclear.
For account, license, billing or membership help, open an Admin Ticket in #open-ticket. Describe what you are trying to do and the exact message you see. Keep private information out of public channels and screenshots, and provide account details only when requested in your ticket.
For other ways to get help, see Support – Need Help?